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Ordering Information

General Information

To find what you want
Click on the appropriate section listed on the left and navigate down to the section listing similar items. Inkjet cartridges and toner cartridges are listed in order or their reference numbers. Just scroll down to the one you are looking for. A list of most compatible printers is included in the description for a reference.

Alternatively make use of the Quick Search box at the top of the page and type some of the cartridge reference eg. 337, 51645, Q6000 or a printer model photo 810, laserjet 2300 or c5 for envelopes. All records to do with what you have inserted come up, just click on one to take you to where it is listed.

Delivery Charges
We charge for packing and delivery separately based on the total weight of the consignment. We find this to be the cheapest option for the customer and straight forward for us. Depending on the customers selected method and the type of items ordered deliveries are made by Royal Mail or Carrier. To view the charge worked out by our system, proceed to checkout and where you see the section for filling in your name and address scroll down to read off the carriage. You may have to change it to suit your area or change from 2nd class to first class post, for example
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Why do we charge for Delivery?
Some suppliers offer free delivery but Royal Mail or Couriers do not do this for nothing, so the charge is hidden in the price of the goods. As an example a toner cartridge is often delivered by carrier (because it is cheaper than post for the weight). Our carriers charge us a flat rate up to a certain weight so it costs us the same to deliver one cartridge as it does three so we charge you the same rate. The 'free delivery' suppliers have to build this cost into the products so for three cartridges you are effectively paying the carriage three times over. It is more economical to combine orders where possible. The postage for one inkjet cartridge is likely to be the same for two and possibly only a few pence more for four, for instance.

Delivery Time
Many orders arrive the following day but please allow up to 6 working days for goods to arrive.
Yoy will be notified if goods are not available for despatch within this period.
Please note that all goods have to be signed for. If you have been out please look for a 'calling card'. The Royal Mail items will be held out your collections office for a limited time before being returned to us. For carrier telephone the number on the card to re-arrange another delivery.

 Prices
We show all prices in UK Pounds excluding and including VAT.
Payment Methods
You can order online and pay by credit/debit card or select cheque or BACS. Please contact us first to make arrangements for BACS payments
Where do we Ship?
Our full range can be shipped to all parts of the United Kingdom (at varying charges depending on location). We also ship mainly Jet Tec cartridges and refill kits to Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Portugal, Spain Sweden, Australia, Canada, Falkland Islands, New Zealand, United States.
We use airmail for despatch of consignments up to 2Kgs. For over this our system will reject the order so please contact us.

Accounts
Due to the competitive nature of our prices and the wish to keep them that way, we do not offer extended credit facilities, i.e. 30 days.
We supply many councils, schools and colleges around the country. Please contact us for further information as to how we can service your requirements.

Urgent Orders
If your order is urgent or required for a specific day we suggest you contact us first for us to confirm that we can meet your requirements.
 
 

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